Please review these Terms and Conditions thoroughly before using this Website and its Services.
Introduction
Definitions
Words with capitalised initial letters - in both, singular of plural form - have meanings defined as follows:
- Account: A unique account created by you to access our Service.
- Country: Refers to Italy.
- Company: Referred to as “the Company" in this Agreement, and means ELT-Tutor, Erna Takács, 64 Via XX Settembre, 90141 Palermo, Italy; VAT number: 06870020820.
- Service: The service provided by the Company through the Website, consisting of digital content (Products, such as lesson plans, worksheets, activity books, etc.) for users with or without an Account.
- Website: Refers to ELT-Tutor, accessible from https://www.elttutor.com.
- You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Terms and Conditions
These Terms and Conditions, along with the Privacy Policy, form the agreement (“Agreement”) between You and ELT-Tutor (Name: Erna Takács) concerning your purchase and optional account on https://www.elttutor.com. Please read also the Privacy Policy before using the Service.
User Responsibilities
All rights reserved
When you access the Service, your computer downloads a copy of the digital document. The Service and its original content are the exclusive property of the Company. Purchasing a Product or Service does not transfer any intellectual property rights to you, including personal property or proprietary copyrights. You are not permitted to use the Website commercially (except as specified), incorporate it into products, or duplicate it on other websites. You may not make the materials publicly available in original or modified versions, You may only photocopy and distribute these to your students for personal and non-commercial purposes, except for commercial use related to English language lessons using the materials from the Service. The Service is protected by copyright, trademark, and European laws. All copyright and proprietary notices must remain intact.
Any unauthorised use is strictly forbidden. You agree to use the Website in line with its intended purpose, European law, social and moral standards, and these Terms and Conditions.
User Accounts
When you create an Account, you must always provide accurate, complete, and current information. You agree not to share your password with any third party and must notify the Company immediately if you become aware of any security breach or unauthorised use of your Account.
You have the right to delete your Account at any time.
Payments
Prices
Prices on this Website include all applicable taxes, and costs.
Payment methods
Accepted payment methods are detailed during the purchasing process. Some methods may have additional conditions or fees. All payments are processed independently through third-party services, so the Website does not collect payment information like credit card details, only receiving notification once payment is completed. If payment fails or is refused by the provider, the Company is not obligated to process the order. Any costs or fees from failed or refused payments are your responsibility.
Invoicing
You must provide the Company with accurate and complete invoicing information, including your full name, address, state, zip code, and a valid payment method.
Refunds
If you are entitled to a refund, the Company will return the funds using the same payment method by which the corresponding payment was collected, unless another method is agreed upon by you and the Company. For any refund request, please contact ELT-Tutor.
Complaints
You may make a complaint in writing via registered mail to Erna Takács, Via XX Settembre 64, 90141 Palermo (Italy), electronically via email to teacher.elttutor@gmail.com, or through the contact form on our Website.
We will respond within 8 working days.
For any further questions or requests, please contact ELT-Tutor.